Branch Manager Financial & Banking - Hagerstown, MD at Geebo

Branch Manager

Overview
Requires the ability to travel out of state to complete the required training for this position.
Promotes and coaches the sales and service culture, internal and external sales efforts, to branch personnel. Meets individual customer experience goals per established measurements. Responsible and accountable for the Branches financial objectives including consumer loans, deposits, residential lending, small business loans and deposits, business and consumer credit quality, fee income, Fulton Financial Advisor referrals, and revenue growth, and profitability. May operate in a decentralized decision making environment and exercise assigned lending authority to decision consumer loans. Responsible for entire consumer loan process from interview to closing. Is proficient in Federal Banking Regulations and bank products. Oversees the operation of the branch office with a full complement of exempt and nonexempt employees. Responsible for administrative control over the branch which includes operational compliance, internal audit and security policies and procedures. Calls on existing and prospective customers to expand existing business and develop new business.
ResponsibilitiesEssential Duties
Responsible for building and maintaining a retail sales and service culture in the branch market and demonstrating sales leadership in all sales activities in the branch. Accountable for development and implementation of the branch market sales plan.
Manages the sales process for the branch market. Sets goals, creates sales plans, provides coaching and feedback, encourages and reinforces all sales behaviors taught in sales training, monitors results, provides reward and recognition.
Directly responsible for generating revenue including consumer and small business loans, mortgage lending, consumer and commercial deposits, fee income, and delivering excellent customer service. Manages the administration of branch market's retail and small business loan portfolio. Serves in a supporting capacity for commercial relationships in the branch market area.
Ensures branch's compliance to operational, internal audit, and security policies and procedures.
Responsible for overall human resources management at the branch. Establishes and manages individual performance to standards by performance feedback to employees. Develops, promotes, and manages a team environment within which employees perform individually and collectively to achieve branch goals. Demonstrates leadership, and sets example, in fostering teamwork, motivating staff, staff communications, and employee development Implements and monitors budgetary performance. Coaches and trains staff on how to provide a superior customer experience. Provides updates to staff on measurable customer experience data to meet the highest standards.
Represents the Bank in civic and community activities.
Responsible for credit approvals commensurate with lending authority within branch to ensure proper adherence and support of credit policies and overall credit culture. Actively coaches and develops direct reports on more complex credit issues. Responsible for entire consumer loan process from interview to close by accepting, analyzing, and approving loan applications up to individual lending authority. Counsels applicants on bank lending policies and repayment terms. Calculates and prepares loan applications by determining the loan amount, interest rate, collateral, and cross sell and up sell opportunities. Completes all related documents necessary to complete the loan application process. May also be involved with the above responsibilities for the residential mortgage process.
Qualifications
Qualifications:
Education
Bachelor Degree or equivalent experience. Specialty:
Relevant degree pertaining to the essential duties of this role. (Required)
Experience
3 or more years Performing the essential duties of this role. (Required)
EEO Statement Fulton Financial Corporation (Fulton) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.NMLS
This position may require incumbent to be registered in the Nationwide Mortgage Licensing System and Registry. Incumbents who are required to register will be notified in writing.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.

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