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Manager Compliance

Company Name:
First Data
Position Type:
Full-time
First Data is a leading provider of payment solutions for financial institutions and merchants around the world. With over 42 Billion merchant transactions annually and nearly 750 Million credit/debit cards on file, First Data powers the payments value chain in over 80 countries across the globe. We are proud of our extensive customer relationships supporting over 7,000 financial institutions and the largest merchant distribution network in the industry with over 1,200 partners servicing merchants large and small.
Our 25,000 employees are industry experts helping businesses simplify payment processing and improve the customer experience with our broad portfolio of solutions, including: Credit and Debit card issuing and acquiring, STAR PIN-Debit Network, Point of Sale Terminals and deployment services via our subsidiary, TASQ Technology, Gift Card and Loyalty Solutions, TeleCheck Electronic Check Acceptance Services, MoneyNetwork Payroll Distribution, eCommerce and online banking solutions, world-class security services like our new TransArmorsm STAR CertiflashSM Solutions, and more.
First Data. Beyond the Transaction.
This position is will assist in the development and ongoing support for STAR Network rules, operational guides, and client communications. Will provide guidance and managerial support to various levels in the functional unit in delivering and/or effectively supporting legal and regulatory compliance programs, processes and procedures as well as accomplishing compliance goals and strategies. Collaborates with internal and external departments to set and interpret signature debit rules policy. Develops, implements and enforces policies, procedures, and programs to minimize risk. Fosters a common vision and provides clear direction and common priorities for their area of responsibility within Compliance and outside the department. This position will review new business opportunities covering a wide range of payment acceptance channels and provide detailed recommendations, financial opportunities, and risk assessments in line with regulatory requirements and First Data strategies. Provides training on a multitude of payment acceptance topics and interprets highly technical information into business requirements and accountable for the delivery of information that has a direct effect on financial plans/goals. In addition, this position will develop, maintain, and manage critical business communications outlining complex regulatory changes, pricing, and/or fees.
Assist with the deveopment and ongoing support for STAR Network rules and operating guides for STAR Access (signature and no CVM processing).
Collaborate with internal rules experts, legal, and outside firms to identify rule requirements, language, regulatory, and other legal considerations.
Maintain and publish STAR Access program documents; including product specification guides, interchange & fee schedules, operating policy notices, and handle program enhancement communications.
Work across the First Data Enterprise providing business expertise on the product solution to support the launch of STAR Access.
Create various types of communications for both internal and external publication including rules manuals, operating guides, powerpoint presentations and be able to explain and interpret the information contained.
Bachelor's degree preferred. Five plus years of relevant experience in complex retail/consumer financial services/payment services organizations with multiple financial products, or a regulatory agency or law firm involving payment services compliance issues and equal experience with the development of business and technical collateral. Must have previous experience with documentation handling, writing principles, and have a thorough knowledge of the payments industry for both debit and credit processing. May require minimum of 3 years experience in a management/supervisory position. Knowledge of First Data's products, platforms, systems and operational areas. Proven track record of complex problem solving and decision-making ability. Strong analytical skills and the ability to articulate complex topics into clear and concise language for both internal and external customers. Effective leader and team player. Must be a strong, decisive, bottom-line and action-oriented manager of people and projects, who can obtain results. Effective communicator, verbally and in writing.
Bachelor's degree preferred. Five plus years of relevant experience in complex retail/consumer financial services/payment services organizations with multiple financial products, or a regulatory agency or law firm involving payment services compliance issues. Must have a minimum of 3 years experience in documentation development, legal writing, and research. Understanding of retail/commercial financial products/services. Knowledge of First Data's products, platforms, systems and operational areas. Minimum of 3 years experience preferred in any of the following: Bank Secrecy Act, anti-money laundering compliance, general compliance and/or risk-based compliance, yielding a comprehensive understanding of technology and best practices. Proven track record of complex problem solving and decision-making ability. Strong analytical skills. Must be a strong, decisive, bottom-line and action-oriented manager of people and projects, who can obtain results. Effective communicator, verbally and in writing.
1
First Data's
Financial Services
business is a leading provider of payment solutions, processing more than 12 billion issuer transactions annually for our 738 million card accounts on file. First Data, together with our STAR Network, has relationships with more than 4,000 financial institutions.
We help financial institutions simplify payment processing and improve the customer experience with our broad portfolio of solutions, including: credit, debit and prepaid card processing; STAR Network solutions; internet banking and bill payment solutions; plus a wide variety of enhanced services, such as data and analytics, loyalty solutions, fraud and risk management, customer contact solutions, and mobile banking services.
Requirements:
Looking for someone who understands payment transaction processing and the rules involved
Debit Network understanding is critical
Credit Processing rules and a good depth of knowledge in this space
Experience with legal research and drafting arguments is a huge plus
Company Description:
First Data is a leading provider of payment solutions for financial institutions and merchants around the world. With over 42 Billion merchant transactions annually and nearly 750 Million credit/debit cards on file, First Data powers the payments value chain in over 80 countries across the globe. We are proud of our extensive customer relationships supporting over 7,000 financial institutions and the largest merchant distribution network in the industry with over 1,200 partners servicing merchants large and small.
Our 25,000 employees are industry experts helping businesses simplify payment processing and improve the customer experience with our broad portfolio of solutions, including: Credit and Debit card issuing and acquiring, STAR PIN-Debit Network, Point of Sale Terminals and deployment services via our subsidiary, TASQ Technology, Gift Card and Loyalty Solutions, TeleCheck Electronic Check Acceptance Services, MoneyNetwork Payroll Distribution, eCommerce and online banking solutions, world-class security services like our new TransArmorsm STAR CertiflashSM Solutions, and more.

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