SMB Sales/Customer Success Specialist Customer Service & Call Center - Hagerstown, MD at Geebo

SMB Sales/Customer Success Specialist

Fiserv Clover Business Solutions - Joel Garcia Fiserv Clover Business Solutions - Joel Garcia Hagerstown, MD Hagerstown, MD Full-time Full-time From $45,000 a year From $45,000 a year 9 days ago 9 days ago 9 days ago Fiserv is holding a Hiring Event at the Homewood Suites-Hagerstown on April 23- OFFERS ON THE SPOT! Base
commission with 5 month guarantee ramp up of $2500 What does an SMB Sales/Customer Success Specialist do? You will take a lead role in selling into an existing portfolio of small business clients, running sales plays through a campaign approach across multiple product offerings.
As a CSM specializing in Software as a Service and Value-Added Services, you will play a vital role in portfolio revenue growth through proactive outbound touchpoints.
You'll establish and nurture relationships with our SMB clients, understanding their unique business needs, and offering tailored SaaS and VAS solutions to help them succeed while driving revenue to the organization.
What you will do:
Identify opportunities for SaaS and VAS solutions that align with the clients' core business objectives.
Present, promote and sell products/services to existing customers by educating customers on products, services, and solutions, highlighting how they solve customer problems to drive growth and efficiency.
Drive revenue growth by upselling, cross-selling, and expanding the portfolio of solutions within your assigned SMB accounts.
Collaborate with the sales team to identify and capitalize on new business opportunities.
Provide excellent post-sales support, ensuring that clients have a seamless experience with our solutions.
Offer training and guidance on product usage to optimize their business processes.
What you will need to have:
Prior experience in sales/account management with demonstrated success against quota assignments.
Experience in solution selling.
High school graduate/GED What would be great to have:
Bachelor's degree in business, Sales, or a related field.
Demonstrated ability to build and sustain relationships with key decision makers gaining trusted advisor status.
Experience with SaaS and VAS solution selling.
Exceptional problem-solving and decision-making abilities.
A customer-centric approach and a passion for helping SMBs succeed.
Applicants must be authorized to work for any employer in the US.
We are unable to provide employer sponsorship or take over sponsorship of an employer sponsored visa.
Job Type:
Full-time Pay:
From $45,000.
00 per year
Benefits:
401(k) 401(k) 3% Match 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Tuition reimbursement Vision insurance Compensation package:
Employee stock purchase plan Quarterly bonus Schedule:
Day shift Evening shift Monday to Friday Ability to Relocate:
Hagerstown, MD 21740:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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